If you need to file a new claim for Social Security benefits, you can also call the Social Security Administration directly at 1-800-772-1213. You can visit the Social Security Administration's web site at www.ssa.gov.
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In general, if you are claiming Social Security disability insurance benefits, you must show that you have enough Social Security earnings to be insured for disability, that you have a serious impairment that has lasted or can be expected to last for at least 12 months, or result in death, and that your impairment makes you unable to engage in substantial gainful activity. (You can look up how much income Social Security considers to be substantial and gainful at this page of the Social Security web site.)